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QUALITY

Quality has always been a top priority at Macchi, a “total quality” at all levels, from design to selection of the components, from construction to creation of the software, and right down to the collaboration with customers. It is a quality managed by a specialized team capable of controlling the production process all the way through, with perfectly integrated systems. A system’s productive efficiency depends on various factors: one of the most important is the man/machine interface. Each system is set-up and undergoes a thorough test and inspection in the presence of the customer, prior to delivery from Macchi. Our post-sales service offers constant assistance to customers who purchase our machines. We have an excellent network of representatives all over the world. There is also a fast and efficient spare parts service supported by a team of inspection technicians who are able to help quickly on demand. For urgently required spare parts we keep a large inventory stock. We will arrange for delivery via express service within a few hours.